Since its introduction back in 2007, the Community Moderation proved to be extremely effective and accurate: in fact, our stats say that over 94% of deletions by the community are correct and happen within a few minutes since content is reported.
With accurate reports, reliable Answers users increase their trust and gain more influence in removing content directly. On the other hand, people who report inaccurately will see their reputation quickly decrease and will have less power. You can find more information on how the Community Moderation works in our previous posts and in the help section.
Today, we’re introducing a small change to the penalties for content removed by the community. Similar to what happens with the traditional deletions by customer care, abusers will now be deducted 10 points for each question or answer removed by the community. This change will let us align our systems and discourage users from posting content against our community guidelines.
Although very effective, Community Moderation is not perfect and occasional slips may occur. If your question or answer has been removed by the community in error you can have your case reviewed by clicking the appeal link in the email you will receive. A customer care representative will check and, if he agrees, reinstate the content and give points back. However, if the appeal is rejected, the content will remain deleted and you will be deducted 10 extra points. Before appealing we suggest reading our community guidelines and testing your knowledge with our community guidelines quiz: it’s fun and, if you pass, you will earn 20 points!
We strongly believe empowering the community is the right way for keeping Yahoo! Answers healthy and free from abuse and we think this change will have a positive impact. We look forward your feedback and we encourage you to continue reporting the abuses you find on the site: doing so will result in more reputation for you and a better experience for the whole community.
Yahoo! Answers Team